Emergency Support
At Exait GPS Services, we understand that emergencies can happen at any time. That's why we offer 24/7 emergency support to ensure that your GPS tracking system is always up and running.
How to Access Emergency Support:
- Phone Support: Call us anytime at [Your Emergency Support Number] for immediate assistance.
- Email Support: For less urgent issues, email us at [Your Emergency Support Email], and we will respond as soon as possible.
- Online Chat: Use our live chat feature on the website for real-time assistance from our support team.
What We Offer:
- Rapid Response: Our emergency support team is available around the clock to assist with critical system issues.
- Troubleshooting: We provide troubleshooting support to get your system back online as quickly as possible.
- Device Replacements: In the event of a device failure, we will work with you to replace or repair the hardware to minimize downtime.
Response Times:
Our goal is to respond to emergency requests within 15 minutes and resolve most issues within an hour. Please contact us immediately if you experience any system failures.
Terms of Service for Emergency Support:
- Emergency support is available for active service accounts only.
- Standard fees may apply for hardware replacements or non-warranty repairs.